Terms of Service

Last updated: 2 September 2026.

1. Who we are

Amplify is operated by Meir Tech Ltd, a company registered in Northern Ireland (company number NI672856), registered office at Unit 2 Channel Wharf, 21 Old Channel Road, Belfast, Northern Ireland, BT3 9DE (“Amplify”, “we”, “us”, “our”). These terms govern your use of the Amplify website and app (the “Service”).

2. What Amplify is

Amplify is an entertainment operations platform that helps hospitality venues, entertainment bookers, bands and professional musicians plan, book and manage live entertainment. Amplify connects Venues/Bookers (“Venues”) with Musicians and Bands (“Performers”) and provides tools to schedule, confirm and pay for bookings.

Amplify is not a party to the underlying booking between a Venue and a Performer. We do not employ Performers, guarantee that a Performer will attend a booking, or guarantee that a Venue will pay outside of the digital payment flows we process directly. Where Amplify processes a digital payment, the Performer’s fee is paid directly to the Performer by our payment processor — Amplify itself never receives or holds it — and Amplify acts throughout as a disclosed intermediary arranging that payment, not as principal — see Section 9.

3. Accounts and eligibility

• You must be at least 18 years old to create an account.
• You must provide accurate information and keep it up to date.
• You are responsible for keeping your account credentials secure and for all activity under your account.
• Venue accounts must be created by someone authorised to act on behalf of that venue or business.

4. Bookings and Gig Packs

A confirmed booking between a Venue and a Performer generates a shared “Gig Pack” — a single record both parties can see covering arrival time, fee, equipment, and other logistics. Amplify’s default distribution model offers a booking opportunity to a Venue’s own roster and trusted network first, escalating to a wider pool only as configured by the Venue. Amplify is not an open, unlimited-applicant job board.

5. Performer status and insurance

Performers use Amplify as independent, self-employed professionals (or, for a Band, through its own arrangements between members) — never as an Amplify employee or worker. Performers remain responsible for their own tax, National Insurance, business insurance and equipment safety.

We strongly recommend, and a Venue may reasonably require, that a Performer holds public liability insurance appropriate to live performance and that any electrical equipment they bring is safety tested. Amplify does not verify a Performer’s insurance, qualifications or equipment safety — Venues and Performers should satisfy themselves of this directly before a booking is confirmed.

6. Substitutes and deputies

Where a booked Performer can’t fulfil a confirmed booking, Amplify’s cover and replacement tools help the Venue or band leader find a substitute — from the Venue’s own trusted network first — rather than cancelling outright. A Venue may reasonably decline a proposed substitute who is not broadly comparable in style and standard to the Performer originally booked, particularly where a specific named act, rather than a general performer type, was booked.

7. Venue premises safety

Venues are solely responsible for complying with all applicable premises safety law that applies to their premises — including the Terrorism (Protection of Premises) Act 2024 (“Martyn’s Law”) where it applies — and for briefing Amplify and any booked Performer of any site-specific safety requirements in good time before a booking. Amplify is a scheduling and payments tool for entertainment; it does not assess, audit or certify venue safety.

8. Fees and payment

• Performers currently pay nothing to use Amplify, and Amplify does not deduct a percentage from a Performer’s advertised fee under our current pricing configuration. We may introduce or change fees in future with reasonable notice.
• The agreed Performer fee is inclusive of the Performer’s own travel and incidental costs unless the Venue and Performer separately agree otherwise directly between themselves.
• Venues pay a monthly subscription fee for Core or Pro plans, billed in advance and processed by Stripe, Inc. New venue accounts start with a 30-day free trial of Core — a payment card is required to start the trial, but no charge is taken until the trial ends. Unless you cancel before then, your card is automatically charged for the first month and the subscription continues, renewing automatically, until cancelled.
• Where a booking is paid digitally through Amplify, payment is processed by Stripe. Amplify does not store your full card details.
• Where a booking is settled by cash or another method outside Amplify, Amplify is not responsible for verifying that payment was made and is not a party to that payment.

9. How digital payment moves through Amplify

The contract for a Performer’s performance is directly between the Venue and the Performer. Amplify is not a party to that contract and does not itself buy, sell, or supply the performance.

Where a booking is paid digitally, Amplify arranges for the agreed Performer fee to be taken from the Venue and paid directly to the Performer through our payment processor, Stripe. Amplify itself does not receive, hold, or take custody of the Performer’s fee at any point — Stripe pays it straight into the Performer’s own account, and Amplify’s own fees described in Section 8 are paid to Amplify directly, as part of that same transaction, never routed through the Performer’s share first. Amplify acts throughout as a disclosed intermediary who arranges and instructs this payment on the Venue and Performer’s behalf — never as principal, and never as custodian of the Performer’s money. The identities of both the Venue and the Performer are disclosed to one another as part of a confirmed booking.

The subscription, platform and processing fees described in Section 8 are Amplify’s own charge for operating the booking and payment service — they are not part of, and are never deducted from, the Performer’s advertised fee. For VAT purposes, Amplify’s own taxable supply is limited to those fees. Amplify does not treat the gross Performer fee as its own turnover, or as consideration for a supply Amplify itself makes, and at no point does that gross fee pass through an account Amplify controls. Where Amplify is registered for VAT, VAT is charged only on Amplify’s own fees, shown separately, never on the underlying Performer fee.

This arrangement does not expand Amplify’s liability beyond what is set out in the Limitation of liability section below, and does not make Amplify responsible for a Performer failing to attend, or a Venue failing to fund a payment, beyond the amount of Amplify’s own fees actually paid to Amplify.

10. Cancellations and refunds

See our separate Refund & Cancellation Policy, which forms part of these terms.

11. No-shows and disputes between users

Disputes arising from a booking — for example a Performer not attending, or a disagreement over the condition of a venue or performance — are between the Venue and the Performer. Amplify may assist in good faith (for example, by finding replacement cover) but is not an arbiter of such disputes and accepts no liability for the conduct of either party outside of our own payment-processing role. If you have a complaint about another user’s conduct, please raise it with us in writing as soon as possible so we can look into it while details are fresh.

12. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or to circumvent these terms;
• Attempt to access another user’s account or data without authorisation;
• Post false, misleading, or defamatory information about another user;
• Attempt to disrupt or overburden the Service (e.g. through automated scraping or excessive requests).

13. Intellectual property

The Amplify name, branding, and software are owned by Meir Tech Ltd. Content you upload (such as a profile bio or media links) remains yours, but you grant us a licence to display it within the Service for the purpose of operating it.

14. Limitation of liability

To the fullest extent permitted by law, Amplify’s liability to you for any claim arising from your use of the Service is limited to the fees you paid to Amplify in the 12 months before the claim arose. We are not liable for indirect or consequential losses, or for the acts or omissions of other users. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

15. Termination

You may close your account at any time. We may suspend or terminate an account that breaches these terms, engages in fraudulent activity, or poses a risk to other users, with notice where reasonably possible.

16. Changes to these terms

We may update these terms from time to time. We will give reasonable notice of material changes (for example, by email or an in-app notice) before they take effect.

17. Governing law

These terms are governed by the laws of Northern Ireland, and the courts of Northern Ireland have exclusive jurisdiction over any dispute arising from them.

18. Contact

Questions about these terms can be sent to hello@amplifymymusic.co.uk.